EK
Ellmarie K

1 reviews | Active since Sept 2022

13 Sept 2022, 08:39

Mrs Krause

I am going to chage my bank after 42 years. The service I received from this once fantastic bank is poor! I run a business in Bloemfontein, and have been praying for the card division to help me with NEW standardbank card machined that was installed in my restaurant. On Sunday my card transactions was not banked. As if that was the worst, my card machines did not work on Sunday. Resulting in many disgusted customers. This morning we prayed for help again to no avail. They said that thr money was deposited into my account. Up untill now. 17H40. Guess what? Still nothing! Tomorrow I will be at Standardbank Brandwag in Bloemfontein to closeall my accounts. After numerous businesses, I now throw in the towel! Goodbye Standardbank

0
Replies (1)
Standard Bank
Standard Bank's reply13 Sept 2022, 08:55
Official
Hi Ellmarie

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team***