1 reviews | Active since Aug 2018
Mrs Jakins
I have a question? Are there other clients of Standard bank experiencing my frustration. Incompetence lack - of training - lack of product knowledge. Single minded lazy time wasting company and not worth my time if day. After 55 years if banking with them it us evident that the wheels have finally come of. After spending 13 hours and numerous phone calls they just cannot get it right. Block my cards cut up the wrong never phoned to check what ***** was being reported. Phoned 5 times no answer. Blocked myself still no follow up. Then whilst i am sitting in the bank the idiitfrom ***** department is teying to Block the card again whilst we are trying to get a temporary card issued. I am of the informed opinion their staff are serious lacking training *********** and if able to think can only do ONE thing and ard totally unable to solve your problem inibe visit.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
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