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Nomvuselelo D

1 reviews | Active since Nov 2023

11 Nov 2023, 16:27

Mrs Dwenga

I trusted standard bank with all my heart but I was so disappointed when they gave authorization to vodacom to make debit orders on my account number for something that I didn't even know about. Now every month vodacom is deducting more than R10 000.00 for 2 cellphones that I didn't know about and when I contacted their head office straight at standard bank office , their head office said to me they can't do anything about my debits going on through my bank.... what a disgrace standard bank .. me as your client I'm so shocked to hear those words from the company that keeps my money and trusted so much for years at least I didn't expect those words. From Mrs Dwenga your client

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Replies (2)
Standard Bank
Standard Bank's reply11 Nov 2023, 16:31
Official
Dear Nomvuselelo

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply13 Nov 2023, 10:53
Official
Dear Nomvuselelo

Our staff unsuccessfully attempted to call you.


Please let us know the best time to reach you.


We're eagerly awaiting your reply.

 Kindest regards
Standard Bank Hello Peter Team 
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