TN
Thobela N

1 reviews | Active since Feb 2019

06 Nov 2023, 10:45

Mr T. Ndesi

The branch in Makhaza, Cape Town there is a female who normally sits inbthe front desk from the door as you enter she is so unprofessional, she would talk to her colleagues while not attending to people and be on the cellphone and only calls customers when she feel like. She is just bad for Standard bank and she doesn't have a way to talk to people.

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Replies (2)
Standard Bank
Standard Bank's reply06 Nov 2023, 10:49
Official
Good Day Thobela
 
This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply07 Nov 2023, 13:27
Official
Good Day Thobela

Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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