FS
Frank S

1 reviews | Active since Nov 2022

28 Mar 2023, 19:47

Mr Seale

I have tried for a couple of months now to get a Personal Loan from Standard Bank and has been declined of a Bad Credit Report of 2018, where we failed to make payments on our Bond. We have settled it then but was approved by the bank a couple of months ago. I had to go to the Banking Ombudsman to resolve the matter. It was resolved through him but even now I am still struggling to get a loan. We are living on my wife's Preservation Fund and it is very low now. I want to purchase a perfect vehicle for my business for R45 000. I can make money to put Food on the table for my family. I am Banking at Standard Bank personally. I have a business account at FNB. But when I went to Standard Bank on Monday, they rather said I should try my Business Bank, FNB. How cruel could you be?

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Replies (4)
Standard Bank
Standard Bank's reply29 Mar 2023, 07:35
Official
Dear Frank

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply29 Mar 2023, 12:37
Official
Good Day Frank 

Our consultants have advised us that they are trying to reach you.

Kindly provide us with an alternate number in the private box so we can reach you.

Kind Regards 
Standard Bank Hello Peter Team
***.z
FS
Frank S's update29 Mar 2023, 14:51
Reviewer Update
I had phone calls today and yesterday but only known numbers. My number is ***
Standard Bank
Standard Bank's reply29 Mar 2023, 14:56
Official
Hello Frank

Thank you for getting back to us. 

We will have one of our consultants contact you shortly. 

Kind Regards 
Standard Bank Hello Peter Team
***.z