Mr chetty

I came to standard bank in Lake side mall to simply collect my credit card went to enquires counter where there was no one helping after sitting in the que a lady came and asked me for my details not even apologizing or explaining to the customers what the problem is still waiting for God knows how long still no service I an a premier customer who pays my **** expensive fees why must I go to a branch and wait the manager who I think is selective approached two white ladies only talking to them explain g somthing how an o e run a business like this I wonder Mr chetty ***