Mr

what **** service i have received - I closed my Account - phoned card division to verify all in order - was informed i do have a balance outstanding after paying over R 58000 on this account to close it - the lay at credit division kept me on line for a few minutes to work out the amount outstanding after the deposit made she informed me that due to the cash deposit i still have to pay transfer fees (What ****) however i need this account close and asked the amount was was informed that this will be just under R 260.00 including the ATM transfer fees - I went and pay R 260.00 at the ATM and phoned back was then redirected to a new person have explained what i was told and that i did indeed go pay the outstanding amount - I was informed that the account will be closed i just need to phone tomorrow morning (20 Nov) after 8 to confirmed closer - as i did - account still not close know additional money needs to be pay after i have asked to worked out the correct amount - The banked overcharged me as from March 2020 to Nov 2020 on my account an apology was send however nothing was rectified, I need this account closed i was informed by your employee that i only had to pay an additional under R 260.00 after this was calculated by the bank - close this account and mail me proof that this is done - dont ever phone me for any promotional adverts and remove me from your data network i only need this account closed - I have been ask to chat to a manager and was assisted however after explain this lady drop the call - bad if it was a mistake no call back ??