MR

Good day

Please be advised that im not happy regarding this insurance that is included into my monthly subscription for my car vehicle finance my Id no *** is been almost half a month im trying to claim from my insurance regarding the attempt hijacked accident that took place on the 1st of April 2023 to date ,i didnt get any assist ,as your agent kept on transferring me nor promising to call me back

I'm actually sending this email as a frustrated customer because i feel standard bank is failing me From the 1st of April im not being able to drive my car ,as the car is damage and my so call insurance they nowhere to be found

Please escalate the matter and revert back to me my contact number is *** My email address is ***

Please escalate the matter to the right department

Thanks