DU
Doreen U
1 reviews | Active since Jan 2021
28 Jan 2021, 10:23
Mowbray branch worst service ever.
I am sitting in the Mowbray branch nice and quiet here. Was treated very rudely by lady at information. . Business banker is not in (working from home) 1 banker available. 1 lady is constantly on a call with her personal calls and watching videos on her phone. No service what so ever. I would have given this bank -3 stars if I could. This has been our 4th trip since October 2020 to just get our schools bank card activated. We tried other branches and was referred back to this absolutely ****py branch with worst service ever. I am willing to come point out to head office who was the only lady working and who the slackers are.
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Standard Bank's replyOfficial
29 Jan 2021, 00:56 Hello Doreen
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply29 Jan 2021, 00:56
Official
Hello Doreen
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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