1 reviews | Active since Jun 2010
Moving to FNB
<p>I am so tired of bad or rather non existent service from standard bank. </p> <p>My card expired at end of January. No one contacted me to arrange delivery. I requested that my account be upgraded to prestige before a new card is sent to me. I heard absolutely nothing. </p> <p>Unless my upgrade is done to my credit and cheque account I am moving banks as FNB already contacted me and openEd cheque account and credit card and overdraft. </p> <p> </p> <p>Get your act together or lose another customer. </p> <p> </p>
Good day Meryl
Thank you for your posting.
Please note that further details have been requested from you via the email address you provided on this site in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day Meryl
Thank you for your posting.
Please note that further details have been requested from you via the email address you provided on this site in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Meryl
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Meryl
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Meryl
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Meryl
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Nothing has been addressed or resolved.
I am still sitting with expired cards
Nothing has been addressed or resolved.
I am still sitting with expired cards