PK
Philile K

1 reviews | Active since Nov 2020

06 Nov 2020, 16:17

Moving On

I app**** for business car finance with Std bank they declined me and I got offered finance by FNB on similar facts . What makes me mad is that I personally bank with them and my business account is with them as well . They took more than a week to answer me . Tomorrow first thing in the morning I am moving to FNB

0
Replies (3)
Standard Bank
Standard Bank's reply06 Nov 2020, 16:36
Official
Good day Philile,
Thank you for posting your comments. 
Your matter was escalated accordingly.  We will revert to you as soon as possible. 
We apologize for the inconvenience and undue frustration, this has caused. 
Kind regards
Complaints Resolution Centre 
PK
Philile K's update06 Nov 2020, 16:37
Reviewer Update
Escalated to who ? For what what ?
Standard Bank
Standard Bank's reply10 Nov 2020, 13:50
Official
Good day Philile,

Please be advised that your matter is receiving urgent attention, we will revert to you as soon as possible. 
We apologize for the inconvenience and undue frustration, this has caused. 
Kind regards
Complaints Resolution Centre