1 reviews | Active since Nov 2024
MOVING MY BOND TO ANOTHER BANK FROM STANDARD BANK
I am typing this review with tears filling my eyes because of the pain and frustration Standard bank has caused me. What is more painful is them not taking my matter seriously and making it like it's actually a joke. They took money from my account and when I ask them to return it they say they can see the money on their side but it hasn't reflected so they can't refund it. Like how are they seeing it if it is not reflecting?
They are just playing games with my life! That was money meant for food, petrol to work , other bills and you can just imagine what else....
If this matter isn't resolved by tomorrow, I am approaching another bank and moving my bond to them. I can't work with a bank that is literally a **** to its clients. And hopefully you are not expecting me to pay for my bond end of the month because already I don't have petrol money to go to work, so how will I get a salary to pay for the bond???? I am so irritated and disappointed!!!
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Our team is still dealing with this matter.
We will reach out as soon as finalization of the complaint is done.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team is still dealing with this matter.
We will reach out as soon as finalization of the complaint is done.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***