Moving in slow motion nowhere slowly...****ty call centre agents!!!!

I must say dealing with standard banks call centre team is like dealing with kindergarten pupils . I have been sent from pillar to post on a query that should have been resolved within 24hours it is now 9 days with no progressive engagement but rather a frastrating pursuit on my end . One holds for over 50min just to speak with a team leader. What ******* is that?

There's just no sense of urgency.. Iv been asked why standard bank its a ****ty service bank,backwards everything happens in slow motion.

Its 2021 the world has serious issues to worry about Management must jerk up or ship out...what the hell!!