Moving Forward?? ... yes to ANOTHER BANK!!!

I requested for my account to be closed off when I gave notice on my money market account as I've had endless problems with Std Bank since inception - and you basically ignoring me when I complain, I've decide to close off and move back to Absa Bank. The lady at your Honey ridge branch captured the wrong details - instead of my Absa bank account, she captured payment to be transferred to the Std Bank account. I've tried resolving the matter telephonically with your Prestige Telephone Line. Your complaints resolution mission statement states that comments are of value and that you are committed to providing you with highest standards of service. I have yet to experience this kind of service as I've had none of that since inception with Standard bank. <br> <br> Please close off this account as my instructions were clear to your consultant when I gave notice on my deposit account. I've moved on and frankly, I'm not interested in anything you have to say.