EK
Estelle K

1 reviews | Active since May 2016

30 May 2016, 12:36

"Moving Forward, We will make your life hell"

<p>They are unable to update positive credit information to a credit bureau but have no problem in putting the negative on there in no time. I settled my credit card account fully on 8 March 2016; needless to say my record is still not a true reflection. Thank you Standard Bank for making my life miserable just because you can!</p>

0
Replies (3)
Standard Bank
Standard Bank's reply30 May 2016, 13:26
Official

Good day Estelle Kruger

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply31 May 2016, 06:16
Official

Good day Estelle Kruger

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply02 Jun 2016, 08:44
Official

Dear Estelle

I refer to the previous e-mail correspondence and would like to confirm that the matter has been addressed.

Thanks,

Nkululeko Sithole

Complaint Resolution Centre

***