Moving Forward??? Really

I called the call center yesterday requesting for a stop order to be processed. <br> <br> 1 - I wasted speaking to the consultant who I gave clear instructions on what debit order to STOP! <br> 2. He agreed to put a stop order for an StarSat account of R189.00 which he confirmed.<br> 3. A fee will be charged to load the stop order - LETS HOPE THIS GETS REFUNDED !!!!<br> I CALLED IN THIS MORNING FOR AN INCORRECT STOP ORDER WHICH WAS LOADED FOR A TELKOM DEBIT ORDER WHICH I DID NOT REQUEST FOR ! THIS IS A TOTAL INCONVENIENCE AS THE CONSULTANT CONFIRMED ON WHICH DEBIT ORDER HE LOADED THE STOP ORDER! GET THIS MESS SORTED OUT ASAP !!!! THE CONSULTANT I SPOKE TO THIS MORNING MENTIONED STB NEEDS 3 DAYS TO PROCESS A STOP ORDER???? WHY WASN'T THIS COMMUNICATED???<br> <br> Please get someone competent to call me who can assist to resolve the issue. <br> <br>