JL
Jason L

1 reviews | Active since May 2009

24 Mar 2016, 14:12

MOVING FORWARD OR BACKWARDS?

I have been locked out of the new internet banking site and cannot reset my password. i called the internet banking help line and i have been told that it will take 7 working days to rectify the problem. <br> just a question... how long do you think it will take me to close this account and open one at another bank... i bet quicker than what it would take you to sort out an internet banking password reset.<br> <br>

0
Replies (1)
Standard Bank
Standard Bank's reply29 Mar 2016, 09:39
Official
Hello Jason Louwrens 54,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,