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Denesh B
1 reviews | Active since May 2010
07 Oct 2015, 08:23
Moving Forward.....Not Really!
Internet Banking Error - \Account Payment Limit Exceeded"Call Reference number - \""REG5875\"".Been on the phone for 40 minutes with consultant. First consultant could not assistance me and said he will refer me to he's manager - Spoke to his manager who says he has to refer me to some one senior to him - put me on hold again. I asked the consultant to contact me back on my cell phone - he says he is unable to as this is an inbound call center. I am still unable to use my internet banking on my phone"
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Standard Bank's replyOfficial
07 Oct 2015, 13:12Hello Den1,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply07 Oct 2015, 13:12
Official
Hello Den1,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,