1 reviews | Active since Mar 2010
Moving forward - a joke!
I have a fixed deposit that expired on 4 July and the funds were not transferred into my current account. I called Standard Bank and was on hold for 11 minutes only to be told that I need to contact the Glen branch and guess what - they don't have the Glen branch's telephone number. Tried to call again and on hold for 8 minutes and nobody answered
My funds and I don't have access to it! GREAT JOB STANDARD BANK!
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
