hN
henry N

1 reviews | Active since Apr 2015

05 Jul 2018, 12:24

Moving backwards...quickly.

New accounts cannot be loaded onto BEST system. Hard luck customers...nothing we can do for you.

Telephones are NEVER answered. Standard either cannot or does not want you to contact them.

Actual response received to email: "Please be advised that I am in consultation during the day and during which, I unfortunately do not answer my phone."

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Replies (1)
Standard Bank
Standard Bank's reply05 Jul 2018, 12:42
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,