Moving Backwards

<p>We are praying every day that the ceiling do not collaps on one of our children. Between the praying we are busy to empty bowls under the geyser and moping the floor.</p> <p>I've posted here on 5 Dec'16 (Moving Nowhere) about Standard Bank Complaint Resolution centre not answering our complaints - Yes two times they send the auto response and then nothing.</p> <p>Standard Bank were once again very fast to response to the post on Hellopeter - "The matter was allocated to a resolution specialist who will contact you to resolve your complaint" Today is 10 days later and not a word from Standard Bank.</p> <p>Its no wonder that it was so easy for Ooba to deceive Standard Bank - But we are suffering because of Standard Banks'negligence and silent treatment approach; and then Ooba's over oppurtunistic approach.</p> <p>We would like the geyser replaced asap and the damage repaired and then Standard Bank and Ooba can sort out on their prefered approaches mentioned above who will carry the cost.</p>