Moving Backwards!

I have written a report in April regarding a problem I have been experiencing on Standard Banks Internet banking. I was contacted by Nkululeko from STD Bank, who was willing to assist with a solution. STD Bank tends to drag the problem and not respond on a timely basis, giving query reference numbers with resolution dates, however when the resolution date expires and when I contact STD bank, all they do is issue a new Query ref. number and new resolution date. <br> To date I have 7 reference numbers for the same problem with no solution!<br> Nkululeko has advised me that STD bank cannot assist me and that I have to live with the problem. <br> My advise to anyone out there planning to bank with Standard Bank is to stay far away. I believe there are other banks out there that offer better service!, and that is why I am beginning the tedious task of moving my accounts.