CT
Craig T

1 reviews | Active since Apr 2020

07 Oct 2024, 19:09

Move your will from Standard Bank ASAP. Useless!

People do not leave your original wills with Standard Bank. The trauma of losing a loved one is hard enough without having to deal with incompetence and delays. 6 weeks and the will is not lodged with the master of the court, which is supposed to be done in 2 weeks. Daily calls and empty promises and run around. Useless!!

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Replies (1)
Standard Bank
Standard Bank's reply07 Oct 2024, 20:27
Official
Dear Craig,

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards,
Standard Bank Hello Peter Team 
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