Move to another bank, but quickly

<p>In the past two months, I have simply had the worst banking experience with both the business [ Caleb Seethal] and branch manager[ Oscar Ntuli] at ****arney branch, who have refused to carry out the most simple of instructions, namely closing of bank accounts and overdraft facility [the latter never utilised] , opening of investment accounts, etc.</p> <p>Still being charged service fees.</p> <p>Approached the Complaint resolution centre and well after 12 days [ 8 business days] other than an e-mail of acknowledgment haven't heard from them. Yet , the Standard bank continues to milk the accounts in respect of service fees.</p> <p>The motto at Standard Bank is do not waste your time writing to us, we simply could not be bothered to respond. They even encourage you, to invest your funds elsewhere, Yes , there is a banking ombudsman, but so what, at Standard Bank, the less the employees do, the better they serve the bank. </p> <p> </p>