GG
Greg G

1 reviews | Active since Feb 2011

04 Oct 2016, 12:35

Motor Insurance Auto Debit

<p>I have vehicle financed through Std Bank. 3 years in they have asked for proof of insurance no later than a month old. They have phoned my work and sent me numerous emails over a few days. Now threatened to charge me for insurance for not replying.</p> <p>I cannot just drop everything and get a latest insurane print out because STD Bank can send thousands of emails out which take us time to call people and get proof. </p> <p>Then threaten me. This is all because they know we are busy and they will get to use their own STD bank insurance products. Its ********. Ombudsman!!!!</p>

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Replies (1)
Standard Bank
Standard Bank's reply05 Oct 2016, 14:26
Official

Good day Greg

Thank you for your posting.

We apologise that you have experienced this incident.

Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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