MOST USELESS BANK IN SOUTH AFRICA AND PROBLY EVERYWHERE ELSE.

cell phone ****** by intruder in my bedroom at 3 in the morning. Cancelled everything and we all know precious info, photos, contacts , our apps our contacts, birthdays mostly non recoverable. so now new cell - new numbers and I cannot get into MY personal information on MY banking account and MY app because Standard Bank have online banking but you cannot do anything with it it unless you go into the Branch. Why then even offer these services if they unavailable AT that a critical and traumatic time. UNHELPFULL, LAZY, ANTIQUATED, PASS THE BUCK, BACK IN THE 18TH CENTURY STANDARD BANK. I have no transport but I suppose in addition to paying banking charges I will have to fork out money for an Uber - they really are the most useless bank in South Africa, unless you are throwing buckets of money at them they are uninterested. I was not even asked for my name, or my ID or how long I have banked with them ATTITUDE IS don't give us problems that are beyond our ability and interest WE DON' WANT TO HELP YOU SOLVE YOUR PROBLEM