MOST Pathetic Unacceptable service ever!

<p>I lodged a complaint about terrible service last week.</p> <p>The complaint was about</p> <p>(1) my new card taking 3 weeks to get to me when i was told it would take 5-7 working days.</p> <p>(2) when im asked to wait for a sms to collect my card, but never receiving one</p> <p>(3) my card ending up at the wrong branch after asking twice for the Cycad branch.</p> <p>So today i eventually received my new card and guess what... it does not wor****!! I cannot swipe my card anywhere..... So i had to go back to Standard Bank for the second time in one day. And stand in the LONG queue AGAIN. After bursting out in tears a lady helped me and took me to a consultant who checked on the computer and also spoke to someone on the phone.</p> <p>She couldnt find anything wrong and told me that my card should work now. I tried paying my accounts again - THE CARD STILL DOES NOT WORK.... IT KEEPS SAYING "DECLINED" <br /> <br />This is the most pathetic, terrible, substandard, poor, second-class, unsatisfactory, inadequate, unacceptable service ever.</p> <p>We will be checking into closing my account and changing my Bank when my husband gets home tonight. and please be sure that i will tell everyone not to ever choose standard bank as its ONE big headache and takes up all your free time sorting out ****.</p> <p>i am also sending this via email as your complaint resolution centre online keeps saying Error 404 not found. GREAT service Standard Bank....Thanks for making my life so much easier</p>