Most Pathetic Service Ever

I am so disgusted with the service received from Standard Bank. <br> About four months ago I upgraded my savings account to a cheque account, biggest mistake of my life. I have been to the Benmore Branch in excess of ten times after and my issues are still not sorted out. Julie the so called branch manager was supposed to call me more than two weeks ago guess what I went there and she has left the branch and is now in woodmead.<br> That's not all Patience the consultant who was assisting also left the branch, so basically I was told that nobody can assist. <br> Problems experienced are as follows: <br> Unable to swipe my card, only allows me to withdraw from ATM<br> I receive letters stating that I have opened a business account of which i have a personal account only. <br> Apparently the account number was recycled and was previously a business account. <br> This experience has left a very bad taste in my mouth. Especially since I have complained to the Branch Manager who took no responsibility in sorting the problem at hand? <br> Please can someone take the responsibility and sort my problems out. At the end of the day we are charged exorbitant bank charges so we should get the service that's deserved.