Most pathetic Bank on the Continent

This Bank may as well close its doors. Their contact numbers are useless, I have tried 3 days in a row to contact Business Banking on the number listed on their statements, after listening to the same irritating tune that loops every 30 seconds for 35 minutes I eventually put the phone down. Day 3 I go to the Branch and have to sit in a queue for 45 minutes at which time I started writing this review. There are clearly not enough staff and those here have all day to help clients. All I need is 3 Bank Statements for my Auditor and I have to be subjected to this pathetic service but if and when you by fluke get answered then you are subjected to their ridiculous security checks even after you have to confirm your ID number 3 times before getting to some of the most useless and least helpful agents they could employ in a call center that sounds like a rugby stadium where everybody tries to speak louder that the next agent. Thank Heavens I am immigrating to a country who knows how to treat people with respect.