Most pathetic bank in SA.

I loath Standard Bank.<br> <br> Nothing ever works, your app, call center and pathetic service each time I have to spend 40min+ in a queue to once again rectify my account because once again one or other system is down. <br> <br> I spent 40min standing in a queue at your tygervalley branch, only two desks open at enquiry and the second desk was only occupied 20 minutes after the line was 6 people long, then an additional 20 minute wait. I reset all my online settings and no big surprise, arrive back at my desk and none of it works. <br> <br> More than an hour out of my day to resolve an 'online banking query' which still doesn't work. <br> <br> 'Too big to Fail' is clearly your philosophy so I'm sure you will be dishing out more of this pathetic service, You continually adding new products and features, have you considered just fixing what you already have on offer and then once that works, expand your offering. <br> <br> Apparently you can now use finger print scan to access your accounts from iPhone, does your new email/password login or fingerprint scan work on 22seven? Obviously NOT. <br> <br> Once I have time to book leave off work and spend another day in one of your awful branches I will definitely be closing my account