KdPk
Kayla du Preez kayladupreez
1 reviews | Active since Dec 2023
03 Oct 2025, 08:40
MOST INCONVENIENT BANK TO BANK WITH
I’ve received an email from Standard Bank requesting me to update my user name on my banking app
I did that and it sent a 1 time pin to my OLD NUMBER, my new number has been updated at Standard Bank months ago!!!
I contacted Standard Bank, 30 min later no one could assist me and told me to visit the branch!!!
ITS EXTREMELY INCONVENIENT!!! DONT UPDATE YOUR STUFF IF YOU CANT ASSIST YOUR CLIENTS!!!
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
03 Oct 2025, 09:05Dear Kayla
Thank you for alerting us regarding the challenge you're experiencing.
Please note that our team will review this matter and advise accordingly.
Kindly be on the look out for our feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for alerting us regarding the challenge you're experiencing.
Please note that our team will review this matter and advise accordingly.
Kindly be on the look out for our feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply03 Oct 2025, 09:05
Official
Dear Kayla
Thank you for alerting us regarding the challenge you're experiencing.
Please note that our team will review this matter and advise accordingly.
Kindly be on the look out for our feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for alerting us regarding the challenge you're experiencing.
Please note that our team will review this matter and advise accordingly.
Kindly be on the look out for our feedback.
Kind regards
Standard Bank Help Centre
***
