EZ
Elzaan Z

1 reviews | Active since Jun 2016

17 Dec 2021, 11:57

Most Chaotic Bank

I have had enough of Standard Bank's pathetic service. We have been struggling with Standard Bank for month's now and you are busy messing up my husband's credit record because the people in your bank doesn't know how to do their jobs. You are the most pathetic bank when it comes to assisting customers and excuses is unlimited with your bank. We have been dealing with various people and after months of fighting your fixed a problem but now you keep stating that our payment is late and it is not late. You are causing my husband’s credit score to be affected and we are currently in the process of buying a house and now this will affect us again because of your utter bull**** of a bank.

I want a manager to call me or my husband not a consultant a manager cause I have had enough of consultants and their idiotic excuses.

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Replies (2)
Standard Bank
Standard Bank's reply17 Dec 2021, 14:05
Official
Dear Elzaan Z

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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EZ
Elzaan Z's update27 Dec 2021, 12:02
Reviewer Update
What a surprise no reply yet