CK
Christo K
1 reviews | Active since Oct 2011
10 Sept 2024, 10:19
Most annoying automated voice system ever.
I totaled my motorcycle that is financed by Standard Bank. My Insurance (King Price)only partially paid the outstanding balance and I have been unable to get hold of Standard Bank VAF to find out what the next steps will be... Customer Care told me I have to call the insurance line... This seems to be futile since you can not get past the annoying automated voice system, as it is set up for Standard Bank insurance customers only... Can someone from Standard Bank PLEASE call me to sort this out?
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Standard Bank's replyOfficial
10 Sept 2024, 10:30Dear Christo,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Sept 2024, 10:30
Official
Dear Christo,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***