KS
Kamo S
1 reviews | Active since Jan 2014
25 Oct 2022, 09:43
More than two weeks of mediocre service
I’m actually disappointed at the way Standard Bank takes so long to rectify their systems. It’s taking more than two weeks for them to remove the DR status in order to get a home loan. I’ve been querying and emailing everyday and finally got a consultant who advised they will escalate it however no feedback. Is it really necessary for me to complain on Hellopeter to receive a proper prompt response or service??
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
25 Oct 2022, 10:01Dear Kamo
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply25 Oct 2022, 10:01
Official
Dear Kamo
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
25 Oct 2022, 11:08Hello Kamo
We appreciate you taking our call even though we know you are busy right now.
Please let us know if you were successful in obtaining the clearance letter from our Debit Review department. Due to the fact that we have received proof that your removal has been successful and that mail has been forwarded.
We appreciate you taking our call even though we know you are busy right now.
Please let us know if you were successful in obtaining the clearance letter from our Debit Review department. Due to the fact that we have received proof that your removal has been successful and that mail has been forwarded.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply25 Oct 2022, 11:08
Official
Hello Kamo
We appreciate you taking our call even though we know you are busy right now.
Please let us know if you were successful in obtaining the clearance letter from our Debit Review department. Due to the fact that we have received proof that your removal has been successful and that mail has been forwarded.
We appreciate you taking our call even though we know you are busy right now.
Please let us know if you were successful in obtaining the clearance letter from our Debit Review department. Due to the fact that we have received proof that your removal has been successful and that mail has been forwarded.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
25 Oct 2022, 12:02Hello Kamo
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply25 Oct 2022, 12:02
Official
Hello Kamo
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team