EB
Eugene B
1 reviews | Active since Jan 2016
28 Apr 2020, 12:27
More than Double paid Standard Bank
Please be advised, that on the 8th April, I made a payment due payment towards my credit card for the amount of R1700 which is more than the amount due of R1332.46. Today Standard Bank ran a debit order for the amount of R1332.46 against my Investec account.
Please advise urgently as to why this was done.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
28 Apr 2020, 15:26Good day Eugene
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply28 Apr 2020, 15:26
Official
Good day Eugene
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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EB
Eugene B's updateReviewer Update
30 Apr 2020, 07:05I have received no feedback from Standard Bank at all. I am referring this matter to the Ombudsman as this is theft.
EB
Eugene B's update30 Apr 2020, 07:05
Reviewer Update
I have received no feedback from Standard Bank at all. I am referring this matter to the Ombudsman as this is theft.
Standard Bank's replyOfficial
30 Apr 2020, 07:34Dear Eugene
Thank you once again for posting your comments.
Your previous review has been assigned to a card specialist and will be in contact with you soon.
Kind regards
Complaint Resolution Centre
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Thank you once again for posting your comments.
Your previous review has been assigned to a card specialist and will be in contact with you soon.
Kind regards
Complaint Resolution Centre
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***
Standard Bank's reply30 Apr 2020, 07:34
Official
Dear Eugene
Thank you once again for posting your comments.
Your previous review has been assigned to a card specialist and will be in contact with you soon.
Kind regards
Complaint Resolution Centre
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Thank you once again for posting your comments.
Your previous review has been assigned to a card specialist and will be in contact with you soon.
Kind regards
Complaint Resolution Centre
***
***
EB
Eugene B's updateReviewer Update
04 May 2020, 06:47Once again we have received no feedback at all from Standard Bank - disgusting service. I am completing my complaint with the Ombudsman today and seeing our lawyers.
EB
Eugene B's update04 May 2020, 06:47
Reviewer Update
Once again we have received no feedback at all from Standard Bank - disgusting service. I am completing my complaint with the Ombudsman today and seeing our lawyers.