GP
Glynis P

1 reviews | Active since Feb 2021

21 Apr 2023, 13:08

More Standard Bank credit card handshake problems with merchant purchases online

Tried paying for an item by credit card today on Takealot site. No PIN received from Standard Bank after 5 mins each of 3 times I tried. When clicking button for No PIN, two contact numbers are given for Standard Bank. The first doesn't exist and the second is a full cost land-line number with no option for customers, only businesses and merchants. Forced to pay cash on delivery. Oh my......

0
Replies (1)
Standard Bank
Standard Bank's reply21 Apr 2023, 13:27
Official
Dear Glynis

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
***