More Pathetic Service. It just doesn't stop.

Item: Standard Bank
Rating: 1
Author: Mike V

I just received an sms to say I could get R50 if I bought some airtime, so why not! Using the app my EAP limit on my Access Ac is R500 but when I came to purchasing a R55 bundle from Vodacom it said my daily withdrawal limit is R0.00. So I phoned to find out how to reset that! After 10 min of being pushed around from someone to Sipho to Neumioa? (in UCount) I gave up! If you respond to this Standard Bank then please don't let it be Mr Xavier Classie because he is impossible to deal with.

Helpful (0)

Replies (3)

Mike V's updateReviewer Update

31 Jul 2020, 14:14

I have resolved the problem and so there is no need to respond!

Mike V's update31 Jul 2020, 14:14

Reviewer Update

I have resolved the problem and so there is no need to respond!

Standard Bank's replyOfficial

31 Jul 2020, 15:49

Hello Mike

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply31 Jul 2020, 15:49

Official

Hello Mike

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial

11 Aug 2020, 07:37

Dear Mike

Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and responded to.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply11 Aug 2020, 07:37

Official

Dear Mike

Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and responded to.
Kind regards
Complaint Resolution Centre
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