DS
Derek S
1 reviews | Active since Dec 2016
21 May 2022, 17:10
More ATMs ******
Claremont in Cape Town is a big consumer area. So I reported before that the busy PnP had ATMs removed. Now the one in Dean Street has also been removed. Many customers need cash to pay gardeners and housekeepers. I suppose we must go into Cavendish and pay for parking to go to the seriously “downsized” branch to get cash. What the f*** is this bank doing? No communication of changes! From a customer of 45 years but now moving on……useless bunch!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
24 May 2022, 13:14Hello Derek
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. Our team is looking into this matter.
We will be in touch with further feedback.
Kind Regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. Our team is looking into this matter.
We will be in touch with further feedback.
Kind Regards
Standard Bank Help Centre
***
Standard Bank's reply24 May 2022, 13:14
Official
Hello Derek
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. Our team is looking into this matter.
We will be in touch with further feedback.
Kind Regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. Our team is looking into this matter.
We will be in touch with further feedback.
Kind Regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
24 May 2022, 13:30Good day Derek
Thank you for bringing your concerns to our attention.
The matter has been escalated accordingly.
Alternatively you can also withdraw at the POS sale terminals and other bank ATMs at no extra charge.
Another efficient option for paying the workers, you can send them instant money vouchers directly to their cellphone to redeem at participating retailers.
Kind regards
Standard Bank Help Centre
***
Thank you for bringing your concerns to our attention.
The matter has been escalated accordingly.
Alternatively you can also withdraw at the POS sale terminals and other bank ATMs at no extra charge.
Another efficient option for paying the workers, you can send them instant money vouchers directly to their cellphone to redeem at participating retailers.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply24 May 2022, 13:30
Official
Good day Derek
Thank you for bringing your concerns to our attention.
The matter has been escalated accordingly.
Alternatively you can also withdraw at the POS sale terminals and other bank ATMs at no extra charge.
Another efficient option for paying the workers, you can send them instant money vouchers directly to their cellphone to redeem at participating retailers.
Kind regards
Standard Bank Help Centre
***
Thank you for bringing your concerns to our attention.
The matter has been escalated accordingly.
Alternatively you can also withdraw at the POS sale terminals and other bank ATMs at no extra charge.
Another efficient option for paying the workers, you can send them instant money vouchers directly to their cellphone to redeem at participating retailers.
Kind regards
Standard Bank Help Centre
***