LV
Luandri V

1 reviews | Active since Mar 2018

05 Aug 2021, 10:40

Mooirivier mall potch.

Mooi rivier branch. You sit in a queue for hours with bad to no assistance. When you ask for assistance they tell you they don't know where you should be you must wait in the queue. Terrible. Makes me rethink my whole banking experience with standard bank. Wouldn't recommend being a client.

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Replies (1)
Standard Bank
Standard Bank's reply05 Aug 2021, 23:34
Official
 Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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