TK
TSHIDISO K

1 reviews | Active since May 2018

01 Jul 2024, 16:09

Monthly statement.

I have a home loan with standard Bank, I have been requested my monthly statement for quite some time. They send me pillar to post. They don't want to give me my statement so that I can see my balance. Please help, I am frustrated I don't know what do do anymore.

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Replies (2)
Standard Bank
Standard Bank's reply01 Jul 2024, 16:22
Official
Good day Tshidiso

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply05 Jul 2024, 17:11
Official
Good day Tshidiso

Thank you so much for taking our call and allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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