rH
rosina H
1 reviews | Active since Apr 2015
05 Aug 2020, 11:27
Monthly management fees
My account was changed to Mymo account and was advised that i will pay zero monthly fees untill jan 2021. but was surprised that i was charged r68.57 for Monthly management fee without any explanation why i was charged that amount.
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Replies (2)
Standard Bank's replyOfficial
05 Aug 2020, 11:51Dear Rosina
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre *** ***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre *** ***
Standard Bank's reply05 Aug 2020, 11:51
Official
Dear Rosina
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre *** ***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre *** ***
Standard Bank's replyOfficial
20 Aug 2020, 09:27Dear rosina
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply20 Aug 2020, 09:27
Official
Dear rosina
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***