IP
Isabel P
1 reviews | Active since Jul 2019
29 Jul 2019, 16:19
Monthly loan account statements
I have requested for my student loan statements to be sent to me via e-mail on a monthly basis. The person responded to my previous review by just sending me a statement - but my question was will I from now on receive them on a monthly basis ? I still have not received an answer to this question I have asked so many times to Standerd Bank personnel. Is this even a service supported by Standerd Bank?
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Standard Bank's replyOfficial
31 Jul 2019, 02:10 Hello Isabel,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply31 Jul 2019, 02:10
Official
Hello Isabel,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***