1 reviews | Active since Mar 2010
Monthly instalment increased
I went through a debt review process two years back.The debt counsellors negociated my monthly instalment to reduce by less than R150,00 per month.When I exited debt review process i was told that my monthly instalment will remain the same<br> <br> In May 2015 i received a call from Standard bank home loan telling me that my home loan account was granted a subsity and this resulted in my being on arrears.I asked of how much i needed to pay to bring my account up to date and i was told that I needed to pay R2100 and my account will be up to date of which I did<br> <br> To my surprise Standard bank debited R2453,00 instead of R2300.When i called home loans to find out why my monthly instalment increased i was told that the money debited from my account was still not my full monthly instalment and was told that my monthly instalment is R4029,28 and i was shocked.They said this was due to interest debit increased<br> <br> I need to know how my instalment moved from R2300 to R4029.28 and how is it possible to increase it by almost R1500
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
