LM
Louise M

1 reviews | Active since Aug 2011

01 Oct 2023, 13:42

Monthly fee query not answered

Good day

My account was migrated to the MyMo account this week by a telecon consultant.

But monthly fee deducted was for the MyMo Plus, not MyMo

Please advise urgently.

0
Replies (1)
Standard Bank
Standard Bank's reply02 Oct 2023, 00:19
Official
Good afternoon, Louise.

Upholding the highest level of integrity is one of our values which we aim at always achieving. 
We appreciate the opportunity to investigate this matter and will provide you with further updates upon completion of our investigation.

We value your feedback and patience and will be in contact with you to provide further updates. 
Kind regardsStandard bank social media Team***