MK
Mishan K

1 reviews | Active since Aug 2009

29 Dec 2016, 16:07

monthly charges

<p>Hi, I received an sms the other day stating that I must keep R20 in my account to cover charges..</p> <p>To my knowledge (it's been years since I reviewed this) I only have 1 account with you and it accumulates sufficient interest to cover the monthly charges..</p> <p>Has this changed.. and what are the Ts & Cs that apply</p>

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Replies (4)
Standard Bank
Standard Bank's reply30 Dec 2016, 09:18
Official

Good day Mishan

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply04 Jan 2017, 08:55
Official

Good day Mishan

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply05 Jan 2017, 08:42
Official

Dear Mishan

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply09 Jan 2017, 11:56
Official

Dear Mishan

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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