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refiloe D
1 reviews | Active since May 2013
06 Apr 2019, 07:21
Monthly “Card Fee “Charges - *******
I realized this month on my credit card statement that standard bank has been charging me “card fee” for the last 5/6 months. Upon enquiring with my banker i was give some explanation that does not explain what this card fee is. Can i please be helped as according to my knowledge the card fee is only charged once a year or as and when i replace the card.
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
07 Apr 2019, 04:49 Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible. Kind regards Clint Chetty Complaint Resolution Centre
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Standard Bank's reply07 Apr 2019, 04:49
Official
Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible. Kind regards Clint Chetty Complaint Resolution Centre
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*** (fax)
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*** (fax)
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refiloe D's updateReviewer Update
13 Apr 2019, 11:07Well the business responded and promised to return the money into my card by the 11th april 2019 but still no such luck. ?
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refiloe D's update13 Apr 2019, 11:07
Reviewer Update
Well the business responded and promised to return the money into my card by the 11th april 2019 but still no such luck. ?
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refiloe D's updateReviewer Update
23 Apr 2019, 09:28Yes it has been resolved thanks. This was resolved after I reported the second query.
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refiloe D's update23 Apr 2019, 09:28
Reviewer Update
Yes it has been resolved thanks. This was resolved after I reported the second query.