TE
Tony E

1 reviews | Active since Dec 2011

23 Aug 2016, 15:05

Month passed and NO contact!! More broken promises...

<p>In July I reviewed the fact that I could not get copies of my statements for SARS. Big promises and yet over a month has passed and nothing. This has to be the most pathetc service ever offered. I have been a loyal and paying customer of Standard for nearly 30 years and this is the best that you can do!! If you take my money you are obliged to provide a certain level of service. You appear incapable!!</p> <p> </p> <p>So thank you for nothing and showing how little I am appreciated. I am beyond disgusted.</p>

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Replies (1)
Standard Bank
Standard Bank's reply24 Aug 2016, 06:18
Official

Good day Tony

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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