Month long wait for car financing

I am fed up to a point where I think Standardbank does not care about their (potential) clients. <br> <br> On the 9th of March 2016 I app**** for car financing, the prestige banker informed me that the application was approved. More than a month later I am still waiting for the whole process to be completed. <br> <br> I have supp**** all the requested documentation as well as a letter to confirm employment. Numerous phone calls and e-mails later, my application is still incomplete. The initial quote I submitted has expired, the price for the vehicle I chose has gone up.<br> <br> I am failing to complete some duties as work due to your staffs' incompetency. Please provide urgent feedback or let me know if I should look at another bank for assistance.<br>