1 reviews | Active since Jul 2012
Month end and no internet banking again!
Another month end, time to pay a couple of bills and yet again I cannot log into my account via the banking ap, I just get an error message advising that I have been automatically log off as my session had timed out, even though I have not logged on in a couple of weeks this is the only message I get. I then try via the website and although I log in I get an error message stating that an error has occurred, then when I go to the transact menu I have no accounts, no vendors and obviously I cannot pay the people I have to.<br> <br> Having only been a standard bank client for a couple of years I am now looking at going back to my old bank as this is a continuing problem at Standard bank and they seem unable to improve their service levels, if this is the best they can do then it is time to find another bank. Absolute ******* third rate service, please do not send me an apology rather spend the energy and the time in fixing the problems on your internet banking.<br>
Thank you for your posting and allowing us an opportunity to investigate your complaint.
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
I tried calling on the number above and left a message.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
