1 reviews | Active since Sept 2012

26 Sept 2024, 07:34

Monies missing can’t get through for help

Standard Bank

Please call me when I try to call to query transactions on my account

Your call centre doesn’t let me through it asks for my card no and once entered it says my ctf is closed ???? What does that even mean

Secondly on my app it’s showing two transactions I made were reversed

However my balance does not looking correct in light of the monies supposedly being reversed

0
Replies (1)
Standard Bank
Standard Bank's reply26 Sept 2024, 07:53
Official
Dear Tyler 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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